· Greet customers warmly and assist them in finding the items they are looking for.
· Answer customer inquiries about books, promotions, and store policies.
· Provide a positive and friendly shopping experience for customers.
· customer purchases accurately at accounted in POS.
· Handle cash, credit/debit card transactions, and other payment methods.
· Ensure that transactions are processed efficiently and with a high level of accuracy.
· Responsible for handling cash, making changes, and ensuring the cash registers should tally.
at the end of the shift.
· Follow proper cash handling procedures to prevent errors and discrepancies.
· Stay informed about the books and products available in the store.
· Assist customers in locating specific books or making recommendations based on
· their preferences.
· Inform customers about ongoing promotions & discounts running in the store.
· Process of returns and exchanges according to store policies.
· Handle any customer concerns or issues related to transactions with professionalism and courtesy.
· Keep the checkout area clean & organized.
· Be vigilant for potential theft or fraudulent activities at check out and billing counters.
· Follow store security procedures and report any suspicious behavior.
· Monitor and replenish receipt paper, bags, and other consumables.
· Complete end-of-day closing procedures, including reconciling the cash register and preparing the cash drawer for the next shift.
· Secure the cash and follow store protocols for closing.