Assistant Operations Manager

Graduate and above

Females Only

10:00 AM - 05:45 PM | 6 days working

PAN Card, Aadhar Card

Location: [Mathura - Asha Puri]
Employment Type: Full-Time.

Key Responsibilities:
1. Telecalling Duties:

✅Handle inbound and outbound calls to provide information, resolve queries, and maintain Vendors satisfaction.
✅Contact potential or existing customers to explain services or products, understand their needs, and convert leads.
✅Maintain detailed call records and updates in Google Sheets with accurate customer information.
✅Follow up with leads or customers for service feedback and improvements.

2. Operations Support:

✅Coordinate with internal teams to ensure smooth day-to-day operations.
✅Assist in managing schedules, Reports, and task allocation for team members.
✅Maintain and organize files, reports, and documentation related to operations.
Track and analyse operational data to prepare reports and recommend improvements.
✅Ensure compliance with company policies and procedures.
Requirements:

Education: Minimum of a 12th or diploma; a degree in any discipline is preferred.
Experience: 6 months to 2 years of experience in tele calling and/or operations is an advantage.

Skills:

Strong communication skills (both verbal and written).
Proficiency in MS Office (Excel, Word. Ability to multitask, prioritize, and manage time efficiently.
Problem-solving and analytical mindset.

Language Proficiency: (English & Hindi)

Competitive salary with incentives based on performance.
Opportunity to work in a dynamic and growing company.

Training and development programs for professional growth.
Positive and supportive work environment.