Job Description: Back Office Executive (Data Entry Focus)
A Back Office Executive – Data Entry is responsible for managing customer data, ensuring accuracy, and maintaining strong customer relationships through efficient record-keeping.
Key Responsibilities:
1. Data Entry & Management: Accurately enter and update customer details in databases.
2. Maintain Customer Records: Keep records organized and up to date.
3. Data Verification: Check and correct any errors in customer information.
4. Customer Support: Assist customers by updating their details and resolving queries.
5. Report Generation: Prepare reports based on customer data and interactions.
6. Confidentiality: Ensure customer information is secure and protected.
7. Coordination: Work with sales and support teams to improve data accuracy and customer satisfaction.
Required Skills:
✔ Fast and accurate typing skills
✔ Attention to detail
✔ Basic knowledge of CRM and data entry software
✔ Good communication skills
✔ Ability to handle confidential information