Arrange flight, train, and bus tickets for employees traveling for official purposes.
Coordinate with travel agencies or directly with airlines and hotels for bookings.
Maintain a database of frequent travelers and preferred travel vendors.
Process employee tour expense claims as per company policy.
Verify receipts, invoices, and travel documents before forwarding claims to the finance team.
Ensure timely reimbursement of travel expenses.
Address any discrepancies or missing information in travel claims.
Act as the primary point of contact for employees on tour.
Assist employees in case of flight delays, cancellations, hotel issues, or transport problems.
Provide emergency assistance and coordinate with local contacts when needed.
Ensure employees follow company travel guidelines and safety protocols.
Maintain records of all travel bookings, claims, and issues faced during trips.
Generate reports on travel expenses, approvals, and reimbursements.
Ensure compliance with the company’s travel and expense policies.
Education: Bachelor's degree
Experience:service coordination, or administrative roles.
Strong knowledge of ticket booking platforms, travel policies, and expense claim processing.
Excellent communication and problem-solving skills.
Proficiency in MS Office (Excel, Word) and travel management software.
Ability to handle urgent travel requests and resolve issues effectively.