Back Office Executive

Graduate and above

Males Only

10:00 AM - 06:30 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

1. Sales Order Entry:
o Accurately input sales orders into the system based on purchase orders received from customers or the sales team.
o Ensure all details, including product codes, quantities, prices, and discounts, are correct before finalizing the order.
o Monitor and maintain accurate order data in the system for invoicing and delivery purposes.
2. Order Verification:
o Cross-check orders to ensure there are no discrepancies in product specifications, pricing, and quantities.
o Liaise with the sales team and customers to resolve any issues or inconsistencies before processing the order.
3. Communication and Coordination:
o Collaborate with the warehouse, logistics, and dispatch teams to ensure timely and accurate order fulfillment.
o Provide regular updates to the sales team on order status, stock availability, and expected delivery timelines.
4. Documentation and Reporting:
o Maintain an organized record of all sales orders and related documentation for audit and reporting purposes.
o Generate and share daily, weekly, and monthly sales order reports with management to track performance and order status.
5. Customer Service:
o Handle customer queries related to sales orders, including changes, cancellations, or status updates.
o Ensure that customer orders are processed efficiently and that any delays or issues are communicated promptly.
6. Process Improvement:
o Identify and suggest improvements in the sales order processing workflow to enhance efficiency and accuracy.
o Work with the IT department or relevant teams to address system issues that may impact order entry.