Key Responsibilities and Duties:
Document Examination:
Reviewing and verifying a variety of documents for authenticity, accuracy, and compliance with company policies and regulatory standards.
Identity Verification:
Checking personal documents to confirm the identity of individuals.
Record Keeping:
Maintaining accurate records of verified documents and any discrepancies found.
Discrepancy Resolution:
Liaising with internal teams, clients, or external authorities to resolve any discrepancies identified in documents.
Data Entry and Management:
Entering and managing data related to verified documents, often using software like Excel or Word.
Communication:
Communicating with clients or internal teams to clarify or confirm information related to documents.
Compliance:
Ensuring that all documents meet the required criteria for processing or approval and complying with relevant regulations.
Fraud Prevention:
Identifying potential fraudulent documents and taking appropriate action to prevent fraud.
Skills and Qualifications:
Attention to Detail: The ability to carefully examine documents and identify any discrepancies.
Computer Literacy: Proficiency in using software like Excel and Word, and familiarity with document management systems.
Communication Skills: Ability to communicate effectively with clients, colleagues, and external parties.
Problem-Solving: Ability to identify and resolve issues related to document verification.
Organizational Skills: Ability to manage and maintain records of verified documents.
Knowledge of relevant regulations and policies: Familiarity with industry standards and regulations related to document verification.