- Enter, maintain & organize data in a computer
- Handle day to day office activities
- Answer phone calls and manage emails
Job description
Coordinate with doctors, patients, sales team & accounts department.
Coordinate with patients after booking.
Coordinate with patients for medical reports.
Guide them to pathological labs as per their convenience.
Collect medical reports from patients & then coordinate with respective doctors & clinic personnel.
Create invoices to collect payments from patients.
Coordinate with patients before & after surgery.
Attend to queries of patients.
Respond to patients’ phone calls even after working hours.
SECOND SALES
Monthly Patient Follow-Ups: Implement a system for contacting patients who have undergone surgery within the last 9 months. This can be done through phone calls or a combination of calls and emails.
Treatment Recommendations: During follow-up calls, discuss the potential benefits of PRP, GFC, and other relevant products to enhance recovery and long term results.
Sales Target Tracking: Closely monitor sales targets for PRP, GFC, and other products. Adjust sales strategies as needed to meet or exceed these targets.
Referral Generation: Encourage satisfied patients to refer friends and family by offering incentives or referral programs.
Follow-ups with patients after surgery, for feedback, photos, Google reviews & all reviews on social media.
To keep a tap/check on daily reports from Centre Managers & receptionists in regard to inflow, number of patients, surgeries & procedures.
Back Office Management (HO): Managing the office boy, maintaining a good housekeeping standard, maintaining office decorum, handling petty cash & bill payments on time.
Inventory Management (Medical): Responsible for Medical Inventory Management across locations with the help of Centre Manager, Receptionist & OT Technicians. To keep a check on consumption & carryout purchases on time.
Inventory Management
(General): Responsible for all general / admin purchases in HO & across locations.
Courier Management: Send, track, follow-ups, coordinate, payments etc. If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly; and you can do this with proper planning, communication, coordination & follow-ups
Job Types: Full-time, Permanent
Other Details
- It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.
More about this Back Office Executive job
What is the eligibility criteria to apply for this Back Office Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Back Office Executive job?
Ans: This Back Office Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Executive job?
Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., HAIRMATE CLINIC PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Executive role?
Ans: There is an immediate opening of 1 Back Office Executive at HAIRMATE CLINIC PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Executive job?
Ans: This Back Office Executive job has 10:00 AM - 07:00 PM timing.
Candidates can call HR for more info.