Back Office Executive

Graduate and above

Females Only

11:00 AM - 08:00 PM | 6 days working

Eligibility criteria:
Good English communication+minimum graduation
Note: This opening is for only female candidates
www.helpoverseas.com

job Description:-

- Responsible for meeting monthly sales targets by converting warm leads and enquiries to prospects and sell individual and corporate cases performing the necessary checks to ensure full client eligibility.

- To talk to the client through calls, emails and face to face discussion understand the clients profile and visa requirement and provide appropriate solutions based on client eligibility.

- Ensure all leads, potentials and cases taken are managed according to sales management processes and procedures.

- Research and develop possible new services to be offered to clients

- Maintain the updated knowledge of the competitors’ products, services and prices and also keeps abreast of changes in immigration laws that affect our area of business.

- Delivery of outstanding client service which is a paramount to not only the success of a case but is intrinsic to the culture and values of the organization.

- Ensure that all service levels agreed with the clients are achieved and improved upon where possible.

- Manage client feedback and complaints proactively in line with organization’s procedures.

- Develop a solid understanding of all aspects of the services provided by organization ensuring that you are able to complete all tasks effectively