Back Office Executive

Job description

Designation: Customer Care Executive (Dispatch Executive)

Gender: Female Only.

Experience: 6 months -5 Yrs

Location: Thane

Joining Period: Immediate -15 Days

Roles and responsibilities:

• Attend calls from customers & understand their requirements.

• After understanding the customer requirement, give them a solution.

• If the solution is not sufficient through phone call, send a query to Hardware Or Software Guy.

• Also if the customer query is about courier status then let them know & also inform the dispatch team .

• Coordination with respective departments depends on customer query.

• Handle calls on IVR System.

• Make sure about customer satisfaction.

• Quick response to customer

• Making report as suggested from Senior.

• Basic greetings skill on the phone.

• Other tasks as assigned.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., HOME REVISE EDUCATION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 5 Back Office Executive at HOME REVISE EDUCATION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.