Back Office Executive

16,000 - 26,000 /month*

Mnc Bpo

Sector 44, Gurgaon

₹8,000 incentives included

0 - 3 years Experience in Back Office / Data Entry

New

20 Openings

* Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team based in Gurgaon, located at Sector 44 Gurgaon. The role offers ₹16000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.Job Requirements:We are seeking candidates with 0-3 years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.

More about this Back Office Executive job

What is the eligibility criteria to apply for this Back Office Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Back Office Executive job?
Ans: This Back Office Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Executive job?
Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., MNC BPO.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Executive role?
Ans: There is an immediate opening of 20 Back Office Executive at MNC BPO
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Executive job?
Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.