Back Office Executive

Job Title: Customer Care Executive
Location: Noida Sector 62 (On-Site)
Job Type: Full-Time
Salary: ₹10,000 - ₹15,000
Experience Level: Freshers are welcome to apply!

About Us:
(Orbiqe Technologies pvt. ltd.) is looking for a compassionate and proactive Customer Care Executive to join our team and help ensure our clients have a positive and seamless experience when using our platform.

Key Responsibilities:

• Provide exceptional customer support via phone, email, chat, and social media for astrology services, bookings, and accounts.

• Assist customers with booking sessions, selecting astrologers, and navigating the portal.

• Resolve complaints or technical issues and offer personalized guidance on astrology services.

• Maintain accurate records of interactions and keep customers informed about events, promotions, and new services.

• Collaborate with astrologers and technical teams to ensure smooth operations and follow up for customer satisfaction.

Skills & Qualifications:

• Bachelor’s degree preferred.

• Previous experience in customer service.

• Strong communication and interpersonal skills with a compassionate and empathetic approach.

• Ability to handle sensitive issues with discretion and professionalism.

• Basic computer skills, with proficiency in CRM tools and customer support platforms.

• Ability to multitask, solve problems, and work efficiently in a fast-paced environment.

• A positive attitude and the ability to work well with both customers and internal teams.

What We Offer:

• Competitive salary and benefits.

• A friendly and supportive work environment.

• Opportunities for growth and career development within the company.

Interested Candidates kindly share there resumes on given Email (admin@orbiqetechnologies.com)

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

• Monday to Friday

Supplemental Pay:

• Performance bonus

Work Location: In person

• It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., ORBIQE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 10 Back Office Executive at ORBIQE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 07:00 PM timing.