Back Office Executive

We Are Leading Company In Financial Inclusion and Having Good Reputation in National & International Market . Now we are into the expansion stage of business so here come opportunities for you .

Company Profile : Pay Point India’s solution provides consumers a quick and easy, single stop access to a wide array of services. Consumers can purchase or make payments for almost any fast moving consumer service, like Utilities, Travel, Cinema, DTH / Mobile Recharge, Banking & Financial services, etc in their neighborhood. Pay Point provides consumers this convenience by creating a franchise network of conventional mom and pop stores located in the consumer's neighborhood. These franchisees are equipped with a multifunctional terminal, which is connected to the service providers' servers and executes transactions on a real-time basis. Pay Point has contractual agreements with service providers and is authorized to issue legally valid reservations and receipts to consumers.

Offered Position                   :    Executive – Back Office

Years of Experience             :    1+ Years

No. Of Opening                    :      3

Essential Duties and/or Responsibilities:

·         Performing Service Calling to TFG customers on the given parameters as per regional language of the customer

·         Maintain a required calling run rate of 40-60 responded calls per day to ensure assigned customers are contacted within allotted timelines

·         Show Empathy to any issue shared by the customer

·         Encourage customer to provide feedback amenably

·         Critical issues reported by the customers to be promptly brought to the notice of reporting line manager

·         Correctly capture the feedback and issue raised by customer in the reporting format

·         Ensure Close looped feedback is obtained from the customer and captured in the reporting format

·         Periodic follow up to be done for closure of raised alerts under guidance and supervision of reporting line manager

·         Keep handy a dashboard of Calling Performed, Alerts Raised and Closed

Interested Candidate please sends me the updated Resume at jasim.khan@paypointindia.net or Reach me at

8450955295

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹19000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., PAYPOINT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 4 Back Office Executive at PAYPOINT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 06:30 PM timing.