Back Office Sales Assistant

Graduate and above

All genders

11:00 AM - 08:00 PM | 6 days working

Responsibilities:
• Assist the sales team with daily administrative tasks, including data entry, order processing, and maintaining customer records
• Respond to customer inquiries via phone, email, or in person, providing product information and resolving any issues or concerns
• Prepare sales presentations, proposals, and quotations for clients
• Coordinate and follow up on sales orders, ensuring timely delivery and customer satisfaction
• Maintain and update the sales database with accurate information on leads, contacts, and sales activities
• Assist in the preparation of sales reports and analysis to track sales performance
• Help manage inventory levels, ensuring stock availability for customers
• Coordinate with other departments (e.g., shipping, finance) to ensure smooth execution of orders
• Organize and schedule meetings or appointments for the sales team
• Monitor and report on competitor activity, trends, and market conditions
• Assist with the preparation of marketing materials and promotional campaigns
• Ensure that sales targets and objectives are met by providing support to the sales team
Requirements:
• High school diploma or equivalent (required); Bachelor’s degree in Business, Marketing, or a related field (preferred)
• years of experience in sales support or customer service, preferably in [industry]
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Knowledge of CRM software or sales management tools
• Highly organized with the ability to manage multiple tasks and priorities
• Strong attention to detail and ability to handle confidential information
• Ability to work independently and as part of a team
• Positive attitude and eagerness to learn
Preferred Qualifications:
• Experience in [specific industry or field]
• Knowledge of [specific sales or CRM software]
• Experience in customer relationship management