Back Office Staff

We are looking for a highly motivated and customer-centric CRM Executive to join our team at HR Exports Pvt. Ltd. The ideal candidate will be responsible for managing customer relationships, ensuring high levels of customer satisfaction, and streamlining communication between the company and its clients. This role requires excellent communication skills, attention to detail, and the ability to analyze customer data to improve engagement and retention.

Key Responsibilities:

• Manage and maintain relationships with existing and potential customers.

• Handle customer queries, concerns, and complaints effectively.

• Maintain and update the CRM database with accurate customer information.

• Coordinate with internal teams such as Sales, Marketing, and Logistics to ensure seamless customer service.

• Generate reports and insights on customer engagement and sales trends.

• Assist in the implementation of CRM strategies to enhance customer retention and loyalty.

• Monitor and analyze customer feedback to improve service quality.

• Support the sales team by providing necessary customer data and insights.

• Ensure timely follow-ups and engagement with clients through emails, calls, and meetings.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Back Office Staff job

1. What is the eligibility criteria to apply for this Back Office Staff job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Staff job?
   Ans: This Back Office Staff job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Staff job?
   Ans: No, there is no fee applicable for applying this Back Office Staff job and during the employment with the company, i.e., H.R. EXPORTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Staff role?
   Ans: There is an immediate opening of 3 Back Office Staff at H.R. EXPORTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Staff job?
   Ans: This Back Office Staff job has 09:30 AM - 06:30 PM timing.