Skills/Education/Experience:
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Minimum 2 year experience in cash handling and front desk operations in service industry
Strong customer quality and results orientation skills
Ability to handle different types of customers with empathy
Manage cash flow in a timely manner with transaction reconciliation accurately
Identifying customers’ needs, clarifying information, researching every issue and providing solutions
Build sustainable relationships and engage customers by taking the extra mile
Meet personal qualitative and quantitative targets
Customer-oriented attitude with professionalism
Excellent verbal, written and comprehensive skills with good command over the English language
Ability to adapt and learn new systems/technologies
Ability to function as an individual and in a team
Proficiency in MS Office Suite (Excel, Word and Outlook)
Ability to type 40 wpm
Strong customer and results orientation
Ability to adapt as the external environment and organization evolves