Banking Assistant

Customer Service and Support:

Assist customers:

Help clients with inquiries, resolve problems, and provide information about bank products and services.

Process transactions:

Handle deposits, withdrawals, and other banking transactions accurately and efficiently.

Open new accounts:

Assist customers in opening various types of accounts, including checking, savings, and loan accounts.

Handle customer complaints:

Address customer concerns promptly and professionally, escalating issues as needed.

Provide information:

Educate customers about bank policies, procedures, and available services.

Operational Tasks:

Record keeping: Maintain accurate records of customer accounts and transactions.

Cash handling: Assist with cash management, including ordering, receiving, and distributing cash.

Balance reconciliation: Verify the accuracy of bank statements and other financial records.

Loan processing: Assist with the processing of loan applications, including obtaining credit reports and uploading loan documents.

Safe deposit box management: Assist customers with accessing and managing safe deposit boxes.

Compliance: Ensure compliance with bank policies, procedures, and regulations.

Other duties: Perform other duties as assigned by supervisors or management.

Skills and Qualifications:

Strong customer service skills: Ability to interact with customers in a friendly, helpful, and professional manner.

Excellent communication skills: Ability to communicate clearly and effectively, both verbally and in writing.

Attention to detail: Ability to handle financial transactions accurately and precisely.

Basic computer skills: Proficiency in using banking software and other computer applications.

Problem-solving skills: Ability to identify and resolve customer issues efficiently.

Knowledge of banking operations: Understanding of basic banking procedures and regulations.

High school diploma or equivalent: A high school diploma or equivalent is a common requirement.

Previous experience in customer service or banking: While not always required, prior experience can be beneficial.

More about this Banking Assistant job

1. What is the eligibility criteria to apply for this Banking Assistant job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17500 - ₹26500 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Banking Assistant job?
   Ans: This Banking Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Banking Assistant job?
   Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., QUINFY TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Banking Assistant role?
   Ans: There is an immediate opening of 5 Banking Assistant at QUINFY TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Banking Assistant job?
   Ans: This Banking Assistant job has 09:00 AM - 06:00 PM timing.