Collection Executive

12th Pass and above

All genders

09:30 AM - 06:30 PM | 6 days working

Job Summary: We are seeking a highly motivated and results-driven Collection Recovery Agent to join our team. The successful candidate will be responsible for recovering outstanding debts from customers, negotiating payment plans, and maintaining a high level of customer service. Key Responsibilities:1. Debt Recovery: Contact customers via phone, email, or mail to recover outstanding debts.2. Negotiation: Negotiate payment plans with customers to ensure timely payment.3. Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues.4. Data Management: Maintain accurate records of customer interactions, payments, and account updates.5. Target Achievement: Meet or exceed monthly collection targets.6. Compliance: Ensure compliance with company policies, regulatory requirements, and industry standards. Requirements:1. Education: High school diploma or equivalent required; degree preferred.2. Experience: 1-2 years of experience in collections, customer service, or sales.3. Skills: - Excellent communication and negotiation skills. - Ability to work in a fast-paced environment. - Strong analytical and problem-solving skills. - Proficient in MS Office and CRM software.4. Attributes: - Results-driven and target-focused. - Strong customer service orientation. - Ability to work independently and as part of a team.What We Offer:1. Competitive salary and incentives.2. Comprehensive training program.3. Opportunities for career growth and development.4. Collaborative and dynamic work environment.If you're a motivated and customer-focused individual looking for a challenging role, please submit your application!