Collection Executive

job description typically involves providing

customer support and handling inquiries across various channels like

phone, email, and chat, often focusing on managing customer journeys

within the company's digital payment and travel services, with roles ranging

from basic customer service representatives to specialized positions like

technical support or collections agents, depending on the specific

department and client needs; essentially, it's a BPO (Business Process

Outsourcing) role centered around delivering excellent customer

experience through efficient query resolution and account management

within the ecosystem

 Customer interaction:

Responding to customer queries regarding payments, travel bookings,

account details, and resolving issues through phone calls, emails, and live

chat. 

 Transaction processing:

Handling payment transactions, verifying details, and ensuring accurate

processing of customer requests. 

 Account management:

Managing customer accounts, updating information, and assisting with

account related issues. 

 Sales support:

Promoting additional services or products to customers based on their

needs. 

Skills :-

1. Excellent communication skills in English (both verbal and written)

2. Should have a knowledge of Banking Products and Sales Strategies

Strong problem-solving abilities

3.Ability to work under pressure and meet deadlines

4.Familiarity with computer systems and CRM tools

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., HDFC BANK.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 30 Collection Executive at HDFC BANK
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has 09:00 AM - 06:00 PM timing.