Job Role Summary:
Cimmons is seeking a detail-oriented and proactive Collection Process Executive to manage and oversee the company's receivables. The ideal candidate will be responsible for ensuring timely collection of outstanding payments, maintaining accurate records, and fostering positive relationships with customers.
????️ Key Responsibilities:
Follow up with clients/customers via phone, email, or in-person to collect outstanding payments.
Monitor accounts to identify overdue payments and initiate collection activities.
Maintain accurate and up-to-date records of collection activities, payment status, and customer interactions.
Negotiate payment plans with customers as needed and ensure compliance with terms.
Coordinate with the finance and sales teams to resolve discrepancies or disputes related to billing.
Generate daily, weekly, and monthly reports on collection status and outstanding balances.
Ensure adherence to company policies, legal regulations, and compliance requirements during all collection activities.
Handle escalations and maintain professional and courteous communication throughout.
✅ Desired Skills & Qualifications:
Bachelor’s degree in Commerce, Finance, or related field (preferred).
0–2 years of experience in a collections or accounts receivable role.
Excellent verbal and written communication skills in English and regional languages.
Strong negotiation and problem-solving abilities.