We are seeking a dynamic and detail-oriented E-commerce Executive to manage and enhance our online sales channels. The ideal candidate will be responsible for optimizing product listings, managing digital marketing strategies, coordinating with internal teams, and ensuring a seamless customer experience.
Manage and update product listings, descriptions, and images across various e-commerce platforms (Amazon, Flipkart, Shopify, etc.).
Implement SEO strategies to enhance product visibility and ranking.
Monitor and analyze website and sales performance metrics, providing insights for improvement.
Coordinate with logistics partners to ensure smooth order fulfillment and timely deliveries.
Handle customer queries, reviews, and complaints to maintain a high level of customer satisfaction.
Develop and execute promotional campaigns, including discounts, offers, and ad placements.
Collaborate with marketing, design, and sales teams to drive traffic and conversion rates.
Stay updated on e-commerce trends, competitor strategies, and best practices.
Generate reports on sales performance and suggest actionable improvements.