Ecommerce Operations Executive

Job Title: E-Commerce Executive

Location: Vikaspuri , New Delhi
Reports to: Mr. Krishan Mohan Singh / Mr. Harish Kumar Juneja
Employment Type: Full-Time

Salary: INR. 20,000 - 25,000/- (In Hand)

Job Overview:

We are seeking a motivated and detail-oriented E-Commerce Executive to join our dynamic team. The ideal candidate will have a passion for e-commerce, excellent problem-solving skills, and a strong understanding of online sales platforms, digital marketing, and customer service. As an E-Commerce Executive, you will be responsible for managing the day-to-day operations of our online store, optimizing product listings, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

• Manage E-Commerce Platforms: Oversee and update product listings on various e-commerce platforms (e.g., Amazon, Meesho , Shopify, eBay, etc.).

• Product Upload and Optimization: Ensure product information is accurate, detailed, and optimized for search engines (SEO). Upload new products, update existing listings, and manage inventory.

• Order Fulfillment: Coordinate with warehouse teams to ensure timely processing and shipping of customer orders. Handle returns, exchanges, and customer queries regarding orders.

• Sales and Performance Monitoring: Track and analyze sales data, customer behavior, and conversion rates. Recommend improvements for better sales performance.

• Customer Service: Handle customer inquiries, complaints, and reviews in a professional manner, ensuring a high level of customer satisfaction.

• Digital Marketing Support: Collaborate with the marketing team to implement promotions, advertising campaigns, and social media strategies to drive traffic and sales.

• Inventory Management: Work with the supply chain team to ensure stock levels are maintained and products are restocked in a timely manner.

• Reporting and Analytics: Regularly prepare reports on e-commerce metrics such as sales performance, traffic sources, and customer behavior insights.

• Stay Updated on Industry Trends: Keep up with the latest e-commerce trends, technology, and best practices to ensure the company stays competitive in the market.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field (preferred).

• Proven experience (1-5 years) in e-commerce management or digital marketing.

• Familiarity with popular e-commerce platforms (Shopify, Meesho , WooCommerce, Amazon, etc.).

• Strong knowledge of SEO, SEM, and digital marketing strategies.

• Excellent written and verbal communication skills.

• Strong attention to detail and organizational skills.

• Ability to work independently and manage multiple tasks simultaneously.

• Basic knowledge of graphic design tools (e.g., Photoshop, Canva) is a plus.

• Strong problem-solving and analytical skills.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.

More about this Ecommerce Operations Executive job

1. What is the eligibility criteria to apply for this Ecommerce Operations Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Operations Executive job?
   Ans: No, there is no fee applicable for applying this Ecommerce Operations Executive job and during the employment with the company, i.e., MAHALAXMI SANSTHAN AYURVEDA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Operations Executive role?
   Ans: There is an immediate opening of 1 Ecommerce Operations Executive at MAHALAXMI SANSTHAN AYURVEDA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job has 09:45 AM - 06:30 PM timing.