Operation Executive

13,000 - 15,000 /month

Kyoren Labs Private Limited

Dombivli (East), Mumbai

6 - 24 months Experience in Back Office / Data Entry

New

1 Opening

Full Time

Skills Required

Computer Knowledge

MS Excel

Job Highlights

Diploma and above

All genders

09:00 AM - 06:00 PM | 5 days working

Internet Connection, Laptop/Desktop

Job Description

Enter, maintain & organize data in a computer
Handle day to day office activities
Answer phone calls and manage emails

Order Management
Order Processing & Fulfillment: Efficiently handle customer orders to ensure on-time delivery.
Order Status Tracking: Monitor and update the progress of orders, especially those marked as "in transit."
Returns & Non-Delivery Management
RTO (Return to Origin) Orders: Track and resolve return orders promptly.
NDR (Non-Delivery Report) Handling: Address issues with non-delivery reports and provide timely updates.
Customer Engagement
Customer Communication: Proactively contact customers for order confirmation, follow-ups, and queries to ensure smooth communication through calls, WhatsApp, and emails.
Feedback & Reviews: Collect customer feedback and reviews to gauge satisfaction and identify areas for improvement through calls, WhatsApp, and emails.
Abandoned Cart Management: Monitor abandoned carts and follow up with customers to drive conversion through calls, WhatsApp, and emails.
Inventory & Delivery
Inventory Monitoring: Maintain accurate stock levels and address discrepancies.
Delivery Coordination: Work closely with delivery partners to ensure timely and seamless deliveries

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6 months - 2 years of experience.

More about this Operation Executive job

What is the eligibility criteria to apply for this Operation Executive job?
Ans: The candidate should be Diploma and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Operation Executive job?
Ans: This Operation Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Operation Executive job?
Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., KYOREN LABS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Operation Executive role?
Ans: There is an immediate opening of 1 Operation Executive at KYOREN LABS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Operation Executive job?
Ans: This Operation Executive job has 09:00 AM - 06:00 PM timing.