Operation Executive

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Operations Management:

Oversee day-to-day operations to ensure efficiency and meet organizational goals.
Coordinate and monitor workflows to ensure timely completion of tasks.
Support the development and implementation of operational processes and procedures.
Process Optimization:

Identify inefficiencies and recommend improvements to streamline operations.
Work with the team to implement new systems and tools for better resource management.
Reporting and Data Analysis:

Collect, analyze, and report operational data to management.
Monitor key performance indicators (KPIs) and ensure they align with company objectives.
Cross-functional Coordination:

Liaise with various departments, including sales, customer service, and logistics, to ensure smooth operations.
Handle escalated issues and resolve operational problems in a timely manner.
Customer Service:

Ensure customer satisfaction by managing customer requests, complaints, and queries related to operations.
Inventory and Resource Management:

Assist in the management of resources, including materials, staff, and inventory, ensuring optimal use and minimal wastage.
Compliance and Safety:

Ensure compliance with industry standards and company policies in all operational activities.
Implement safety standards and monitor operational practices to maintain a safe work environment.