Operation Executive

We are looking for an enthusiastic and dedicated Customer executive to become a valuable part of our team for Words Lead based in  Uttar Pradesh located at Kaushambi, Ghaziabad, the role offers  15000 to 18000 and involves managing customer calls, delivering outstanding customer service related to  Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with Fresher to 2 years’ experience years of experience in customer service or telecalling, who are proficient in . The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduation is required, and candidates must be open to working 9AM to 6:30 PM during the day shift.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Operation Executive job

1. What is the eligibility criteria to apply for this Operation Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Operation Executive job?
   Ans: This Operation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Executive job?
   Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., WORDS LEAD (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Executive role?
   Ans: There is an immediate opening of 10 Operation Executive at WORDS LEAD (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Executive job?
   Ans: This Operation Executive job has 09:00 AM - 06:00 PM timing.