Quality Analyst

Teleminds is hiring for quality analyst position
general shift timings
salary 15000-18000

Good knowledge in MS Excel

• Excellent communication in English.

• Age 25 years and above male candidates

• Participate in the design of call monitoring format and quality standards

• Perform call monitoring and provide trend data to the site management team

• Use quality monitoring data management system to compile and track the performance at team and individual level

• Perform the monitor of customer care email responses

• Participate in customer and client listening programs to identify customer needs and expectation

• Coordinate and facilitate call sessions for call center staff

• Provide feedback to call center team leader and manager

Share cv at 6289990575
mail id hr.recruiter5@telemindsinfotech.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance

• Leave encashment

• Provident Fund

Schedule:

• Day shift

• Fixed shift

• Morning shift

Work Location: In person

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Quality Analyst job

1. What is the eligibility criteria to apply for this Quality Analyst job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Quality Analyst job?
   Ans: This Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Quality Analyst job and during the employment with the company, i.e., TELEMINDS INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Analyst role?
   Ans: There is an immediate opening of 15 Quality Analyst at TELEMINDS INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Quality Analyst job?
   Ans: This Quality Analyst job has 09:00 AM - 06:00 PM timing.