Quality Auditor

We are hiring a detail-focused Call Quality Auditor for Expect More BPO in Mayapuri. This role involves managing essential call barging,audit calls and give feedback to callers and ensuring accuracy and providing administrative support. Get salary along with career growth opportunities in a collaborative environment.

Key Responsibilities:

• Audit calls on daily Basis.

• Soft skills knowledge.

• Knowlege of call auditing.

• Maintain data and ensure it is accessible for seamless operations.

• Verify information, spot data discrepancies, and resolve promptly.

• Organize and manage both digital and physical records to optimize access.

• Assist in various administrative functions to support department efficiency.

• Generate and present reports to internal teams for informed decision-making.

• Handle all sensitive data with strict confidentiality.

Job Requirements:

Applicants must have graduate with 3 years in Call Auditing, demonstrating proficiency. Success in this role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

NOTE: It's not a data entry or back-office profile. It's related to BPO where you have to listen calls and audit them. It's a Call Quality Auditor profile.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.

More about this Quality Auditor job

1. What is the eligibility criteria to apply for this Quality Auditor job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Quality Auditor job?
   Ans: This Quality Auditor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Auditor job?
   Ans: No, there is no fee applicable for applying this Quality Auditor job and during the employment with the company, i.e., EXPECT MORE BPO SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Auditor role?
   Ans: There is an immediate opening of 5 Quality Auditor at EXPECT MORE BPO SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Quality Auditor job?
   Ans: This Quality Auditor job has 09:00 AM - 06:30 PM timing.