A Naukri Group companyRelationship Executive
15,000 - 25,000 /month
Infinite Learning & Entertainment
Harlur Road, Bangalore
6 - 36 months Experience in Cashier New
Verified2 Openings
Full TimeJob Highlights
12th Pass and above
Males Only
02:00 AM - 11:00 PM | 6 days working
Job Description
Job Summary:
The Assistant Guest Relations Executive is responsible for ensuring an exceptional dining experience for guests at the restaurant. This role involves interacting with guests, managing reservations, addressing concerns, and assisting with guest inquiries. The aim is to enhance guest satisfaction, loyalty, and service quality.
Key Responsibilities:
• Guest Greeting: Greet guests upon arrival with a warm, friendly, and professional demeanor, ensuring they feel welcomed and comfortable
• Managing Reservations: Assist with reservations, confirming bookings, managing waiting lists, and ensuring timely seating arrangements
• Guest Assistance: Provide guests with information about the menu, specials, and restaurant services, ensuring they are well-informed and satisfied with their dining experience
• Handling Complaints: Address and resolve guest complaints or concerns in a courteous and efficient manner, ensuring positive outcomes
• Personalized Service: Recognize and cater to VIP guests, ensuring their special requests are prioritized and exceeded.
• Coordinating with Staff: Communicate guest preferences or special needs to waitstaff, kitchen, and other departments, ensuring a seamless dining experience
• Upselling: Suggest and promote menu items, wine pairings, or special offerings to enhance the dining experience and increase sales
• Feedback Collection: Gather feedback from guests to understand their experience and share insights with the management team for continuous improvement
• Customer Engagement: Build and maintain strong relationships with regular guests, offering personalized services to encourage repeat visits
• Administrative Tasks: Assist with managing guest records, ensuring that guest preferences, allergies, or special requests are documented and followed during future visits
• Assist with Marketing Efforts: Help promote events, special promotions, or loyalty programs to guests, increasing awareness and engagement
The Assistant Guest Relations Executive is responsible for ensuring an exceptional dining experience for guests at the restaurant. This role involves interacting with guests, managing reservations, addressing concerns, and assisting with guest inquiries. The aim is to enhance guest satisfaction, loyalty, and service quality.
Key Responsibilities:
• Guest Greeting: Greet guests upon arrival with a warm, friendly, and professional demeanor, ensuring they feel welcomed and comfortable
• Managing Reservations: Assist with reservations, confirming bookings, managing waiting lists, and ensuring timely seating arrangements
• Guest Assistance: Provide guests with information about the menu, specials, and restaurant services, ensuring they are well-informed and satisfied with their dining experience
• Handling Complaints: Address and resolve guest complaints or concerns in a courteous and efficient manner, ensuring positive outcomes
• Personalized Service: Recognize and cater to VIP guests, ensuring their special requests are prioritized and exceeded.
• Coordinating with Staff: Communicate guest preferences or special needs to waitstaff, kitchen, and other departments, ensuring a seamless dining experience
• Upselling: Suggest and promote menu items, wine pairings, or special offerings to enhance the dining experience and increase sales
• Feedback Collection: Gather feedback from guests to understand their experience and share insights with the management team for continuous improvement
• Customer Engagement: Build and maintain strong relationships with regular guests, offering personalized services to encourage repeat visits
• Administrative Tasks: Assist with managing guest records, ensuring that guest preferences, allergies, or special requests are documented and followed during future visits
• Assist with Marketing Efforts: Help promote events, special promotions, or loyalty programs to guests, increasing awareness and engagement
Other Details
- It is a Full Time Cashier job for candidates with 6 months - 3 years of experience.
More about this Relationship Executive job
- What is the eligibility criteria to apply for this Relationship Executive job?Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
- How many working days are there for this Relationship Executive job?Ans: This Relationship Executive job will have 6 working days.
- Are there any charges applicable while applying or joining this Relationship Executive job?Ans: No, there is no fee applicable for applying this Relationship Executive job and during the employment with the company, i.e., INFINITE LEARNING & ENTERTAINMENT.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Relationship Executive role?Ans: There is an immediate opening of 2 Relationship Executive at INFINITE LEARNING & ENTERTAINMENT
- Who can apply for this job?Ans: Only Male candidates can apply for this Cashier job.
- What are the timings of this Relationship Executive job?Ans: This Relationship Executive job has 02:00 AM - 11:00 PM timing.
Candidates can call HR for more info.
Read More
Contact Person
Sandeep Kumar SamalInterview Address
Harlur Road, BangalorePosted 6 days ago
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