AR Caller

Job Title: Augmented Reality (AR) Caller

Job Overview: As an Augmented Reality (AR) Caller, you will be responsible for managing and supporting the implementation of AR technologies in customer engagement processes. Your main objective will be to enhance customer experiences by leveraging AR for virtual assistance, product demonstrations, troubleshooting, and service delivery. You will also be responsible for collaborating with cross-functional teams to develop innovative AR solutions tailored to customer needs.

Key Responsibilities:

1. Customer Support with AR: Assist customers via AR-based calls or virtual environments to troubleshoot issues, provide product demonstrations, and offer real-time assistance.

2. AR Software Implementation: Support the implementation and deployment of AR solutions, ensuring they meet customer requirements and provide an engaging user experience.

3. AR Content Creation and Customization: Help create and customize AR experiences for customers, ensuring content aligns with brand and customer expectations.

4. Real-Time Communication: Use AR platforms to facilitate live virtual calls, guiding customers through complex issues or product inquiries with a combination of visual aids and verbal communication.

5. Continuous Improvement: Work with product teams to improve the AR caller interface and experience, gathering feedback from customers to enhance future AR features and processes.

6. Training and Development: Educate customers on how to use AR systems effectively for their needs, offering demos and answering any technical questions.

7. Troubleshooting and Support: Provide technical support to customers experiencing issues with AR applications, helping them resolve problems efficiently.

8. Collaboration: Work closely with designers, engineers, and project managers to ensure the AR experience aligns with company goals and customer needs.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Digital Media, or a related field.

• Experience in AR technology and platforms (such as Vuforia, ARKit, ARCore).

• Strong understanding of 3D modeling, user interface design, and AR content creation.

• Excellent communication skills with the ability to explain technical concepts to non-technical users.

• Problem-solving skills and ability to troubleshoot AR-related issues.

• Experience with customer service or technical support roles.

• Familiarity with video conferencing tools and virtual customer interaction platforms.

Skills:

• Proficiency in AR software tools and technologies.

• Knowledge of mobile devices and AR-enabled apps.

• Strong interpersonal and communication skills for customer-facing interactions.

• Analytical mindset with attention to detail.

• Ability to work under pressure and handle multiple customer interactions at once.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this AR Caller job

1. What is the eligibility criteria to apply for this AR Caller job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this AR Caller job?
   Ans: This AR Caller job will have 6 working days.
4. Are there any charges applicable while applying or joining this AR Caller job?
   Ans: No, there is no fee applicable for applying this AR Caller job and during the employment with the company, i.e., INFOLEXUS SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this AR Caller role?
   Ans: There is an immediate opening of 10 AR Caller at INFOLEXUS SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this AR Caller job?
   Ans: This AR Caller job has Day Shift.