We are seeking a motivated and professional Assistant Relationship Manager to join our team for Insight Research in Indore at our Vijay Nagar location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market. The role offers ₹30000 - ₹50000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements:
You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.