Assistant Telecalling Manager

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Allow candidates to call between 10:00 am - 07:00 pm on 9598853949(Edit)

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Job Description

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We are seeking a motivated and professional [••job_title_label••] to join our team for Tele Calling in [••city_label••] at our [••locality_label••] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers [••in_hand_salary_label••] and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns, and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have [••experience_range_label••] years of experience in customer service or a telecaller role and should be proficient in [••regional_lang_label••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••min_qualification_label••], and the candidate should be willing to work [••working_days_label••] during the [••shift_type_label••] shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Assistant Telecalling Manager job

1. What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Assistant Telecalling Manager job?
   Ans: This Assistant Telecalling Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
   Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., RMS INNOVATIVE SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Assistant Telecalling Manager role?
   Ans: There is an immediate opening of 5 Assistant Telecalling Manager at RMS INNOVATIVE SERVICES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Assistant Telecalling Manager job?
   Ans: This Assistant Telecalling Manager job has Day Shift.