Back Office Assistant

12,000 - 16,000 /month

Careergate Solutions

Thane (East), Mumbai

Freshers in Customer Support / TeleCaller

New

80 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type:

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for an enthusiastic and dedicated Back Office Assistant to become a valuable part of our team for Careergate Solutions based in Mumbai, located at Thane (East). The role offers ₹12000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with fresher years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Assistant job

What is the eligibility criteria to apply for this Back Office Assistant job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Back Office Assistant job?
Ans: This Back Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Assistant job?
Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., CAREERGATE SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Assistant role?
Ans: There is an immediate opening of 80 Back Office Assistant at CAREERGATE SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Assistant job?
Ans: This Back Office Assistant job has Day Shift.