Bpo Team Leader

20,000 - 29,000 /month*

Ams Comtel

Nungambakkam, Chennai

₹2,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

New

3 Openings

* Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Team Leader for Collection Process Job Description Responsibilities Lead and manage a team of collection agents. Set and monitor performance targets for the team. Provide training, support, and guidance to team members. Ensure compliance with company policies and regulatory requirements. Handle escalated customer issues and resolve in a timely manner. Analyse collection data to identify areas for improvement.Develop and implement strategies to improve collection efficiency.Prepare and present regular reports on team performance.Client managementQualificationsHigh school diploma or equivalent; associate degree preferred.Minimum of 3-5 years of experience in collections or a related field.Proven experience in a supervisory or leadership role.Strong understanding of collection processes and regulations.Excellent communication and interpersonal skills.Ability to lead and motivate a team.Strong problem-solving and decision-making abilities.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹29000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., AMS COMTEL.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 3 Bpo Team Leader at AMS COMTEL
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.