Bpo Team Leader

Job description Team Leader Sales

We are looking for a smart, Passionate, highly skilled Team Leader (Tele Sales BPO Outbound Process) to be a part of our Tele Sales team which are capable to handle team of 20 to 25 Tele sales Executive.

Roles and Responsibilities

1.Facilitate direct sales by instructing tele sales executives to potential customers and encouraging them to make sales.

2.Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.

3.Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results on daily basis.

4.Evaluate sales records by Delegate tasks and set deadlines, oversee day-to-day operation, Monitor team performance and report on metrics.

5.Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.

6. Create incremental revenue through upselling, custom opportunities.

7. Conceptualize/develop the Tele Sales strategy with their Sales Manager including sales training, scripting, campaign timing, sales forecast, campaign tracking.

8. Manage the implementation of continuous Tele sales improvements including benchmarking with good retention rates.

9. Manages daily activities of Tele sales executives and Representatives to get the maximum results and Able to provide accurate reporting and forecasting of sales.

10. Exceed targets and challenging KPIs.

12. Should be able to Control attrition.

12. Ensure all sales activity is recorded in CRM, Dialers and other relevant softwares.

13. Able to visualize sales activities by coordinating with MIS team in sales dashboard on daily, weekly & monthly basis.

SKILLS SET: Knowledge of CRM, Dialer, Video, Data and Telephone Product Services.

ANNUAL CTC – 4.2 TO 6 LPA

EXPERIENCE MINIMUM – 2 Years as a Team Leader (Tele sales BPO outbound process)

NO. OF VACANCIES – 8

WORKING DAYS – 6 as per roaster

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., SUWASTHI.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 10 Bpo Team Leader at SUWASTHI
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.