BPO Telecaller

Main Responsibilities

Receive and Review Claims

- Acknowledge receipt of claims filed by policyholders (e.g., due to accidents, property damage, or medical issues).

- Review the details of the claim and assess whether the event is covered by the insurance policy.

Investigate the Claim

- Contact the claimant to gather information.Insurance Claim Agent

- Visit the scene of the incident if needed (e.g., accident site, damaged property).

- Collect relevant documents such as photographs, police reports, medical records, or repair estimates.

- Interview witnesses or other involved parties as required.

Assess the Damage or Loss

- Evaluate the extent and nature of the damage or loss.

- Work with professionals such as repair contractors, medical personnel, or auto mechanics to assess the costs involved.

Determine Liability

- Analyze the circumstances of the claim to determine fault (if applicable).

- Ensure the claim meets policy conditions and terms.

Settle the Claim

- Calculate the appropriate payout amount.

- Approve and issue payment or deny the claim with a clear explanation.

- Communicate the decision to the claimant and respond to any questions or concerns.

Maintain Documentation

- Keep detailed records of all communications, investigations, and decisions.

- Ensure all processes comply with legal standards and internal company policies.

Work Environment

Insurance claim agents typically work for insurance companies, third-party administrators, or independent claims firms. Depending on the type of claims they handle, they may work in an office, remotely, or conduct field visits to inspect damages or conduct interviews.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., GODJN SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 90 BPO Telecaller at GODJN SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.