BPO Telecaller

Company Description:

Treline Advisory Pvt Ltd is a BPO enabled contact center focusing on Business Management, collections and customer support for BFSI Segment. Providing Services of Business Process Management (BPM), Tele calling/ Customer Care Services, Contact Center Management, Debt Management (RECOVERY & COLLECTION) and Digital Recovery.

Role Description

This is a full-time on-site role for a Tele-caller in Collection & Recovery, located in Bengaluru. The Tele-caller will be responsible for making outbound calls to customers with outstanding debts, informing them of their payment obligations, and coordinating with them to repay their debts. The Tele-caller will also negotiate payment plans with debtors, maintain accurate records of customer interactions, and escalate cases to the next level of support when necessary.

Qualifications

Excellent communication skills, with proficiency in English and Hindi regional languages spoken in the Bengaluru Hebbal area.

Prior experience in collections or customer service preferred

Persistence and a desire to work with customers to find solutions to their payment issues

Ability to handle difficult customers with professionalism and empathy

Strong organizational skills, with the ability to work independently and as part of a team

Sound knowledge of how debt collection works is a plus with

Bachelor's degree.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., MY TA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 80 BPO Telecaller at MY TA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Day Shift.