BPO Telecaller

salary 15,000 - 26,000 /month*
company-logo
job companyShaadi Matching
job location Barapatthar, Seoni
incentive₹10,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
New
20 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
Females Only
jobShift
Day Shift
star
Aadhar Card

Job Description

We are seeking a motivated and professional BPO Telecaller to join our team for Shaadi Matching in Seoni at our Barapatthar location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹5000 - ₹7000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-6.083333333333333 years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Seoni.
  3. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., SHAADI MATCHING.
  4. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  5. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 20 BPO Telecaller at SHAADI MATCHING
  6. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  7. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 5000 - ₹ 17000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Shilpa Rahangdale

Interview Address

Barapatthar, Seoni
Posted a day ago
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