Call Center Executive

Responsibilities:

·         Handle customer inquiries via phone and email

·         Resolve customer issues efficiently, providing accurate information.

·         Assist with troubleshooting product or service-related problems.

·         Maintain positive relationships to ensure high customer satisfaction.

·         Document customer interactions and maintain records in the system.

·         Escalate complex issues to the appropriate department when needed.

·         Collaborate with team members to improve the customer experience.

Requirements:

·         Strong verbal and written communication skills.

·         Ability to multitask and manage time effectively.

·         Familiarity with CRM systems and practices.

·         Problem-solving skills and a patient, empathetic attitude.

Benefits:

·         Fixed day shift

·         Sunday fixed off

·         Paid leave, Casual Leave and Public Holidays. 

·         Training and career growth opportunities.

·         Friendly and supportive work environment.

About GameLoot: GameLoot is a leading online retailer specializing in gaming products, from consoles and high-performance PCs to accessories and repair services. We also offer electronics and digital products, helping gamers access everything they need in one place. We’re committed to delivering quality, affordability, and an exceptional customer experience, making it easier for gaming enthusiasts to buy, sell, and upgrade their gear. Join our dynamic team and be part of an exciting and growing company in the gaming industry.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., GAMELOOT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 1 Call Center Executive at GAMELOOT
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.