Call Center Executive

12,000 - 17,000 /month

Krishna Mobile Shope

Rangia, Guwahati

Freshers in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

10th Pass and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Call Center Executive to join our team for Krishna Mobile Shope in Guwahati at our Rangia location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Coustomer Support. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

What is the eligibility criteria to apply for this Call Center Executive job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Guwahati.
How many working days are there for this Call Center Executive job?
Ans: This Call Center Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Center Executive job?
Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., KRISHNA MOBILE SHOPE.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Center Executive role?
Ans: There is an immediate opening of 1 Call Center Executive at KRISHNA MOBILE SHOPE
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Center Executive job?
Ans: This Call Center Executive job has Day Shift.