Call Center Executive

15,000 - 25,000 /month

Medipharma Konnect

Mithakhali, Ahmedabad

6 - 24 months Experience in Customer Support / TeleCaller

New

Verified

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Languages: ,

Graduate and above

Males Only

6 days working | Rotational Shift

Job Description

We are seeking a motivated and professional Call Center Executive to join our team for Medipharma Konnect in Ahmedabad at our Mithakhali location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Gujarati. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Call Center Executive job

What is the eligibility criteria to apply for this Call Center Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Call Center Executive job?
Ans: This Call Center Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Center Executive job?
Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., MEDIPHARMA KONNECT.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Center Executive role?
Ans: There is an immediate opening of 10 Call Center Executive at MEDIPHARMA KONNECT
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Center Executive job?
Ans: This Call Center Executive job has Rotational Shift.