Call Centre BPO Executive

Job Title: BPO Executive

Location: Lucknow

Job Summary: The BPO Executive will be responsible for providing exceptional customer service and support in a fast-paced environment. This role involves handling inbound and outbound calls, resolving customer inquiries, and maintaining thorough documentation of interactions.

Key Responsibilities:

• Handle customer queries and complaints via phone, email, or chat.

• Provide accurate information regarding products and services.

• Escalate issues to appropriate departments as needed.

• Process orders, forms, and applications efficiently.

• Maintain customer databases and update records as necessary.

• Work collaboratively with team members to achieve performance targets.

• Participate in training and development programs to enhance skills.

Qualifications:

• High school diploma or equivalent; higher education is a plus.

• Previous experience in customer service or a BPO environment is preferred.

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and attention to detail.

• Proficiency in using computer and office software.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Call Centre BPO Executive job

1. What is the eligibility criteria to apply for this Call Centre BPO Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
   Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., E-SPIRITS IT SERVICES LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre BPO Executive role?
   Ans: There is an immediate opening of 10 Call Centre BPO Executive at E-SPIRITS IT SERVICES LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job has Day Shift.