We are looking for a Call Centre Executive to join our team at Skiller International Training Institute. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹12000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Call Centre Executive job
Can freshers or experienced candidates apply for this Call Centre Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Centre Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Call Centre Executive position.
What shift and timings does this job follow?
Ans : This Call Centre Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in AB Road indore, Indore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Call Centre Executive job is located in AB Road indore, Indore.
Why should you apply for this Call Centre Executive job?
Ans : This Call Centre Executive job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 1 openings available.