Client Relationship Manager

Key Responsibilities:

• Personalized Mentorship & Career Guidance

➢ Provide one-on-one counselling sessions to students and parents, helping them understand medical admissions, counselling processes, cut-offs, and eligibility criteria.

➢ Offer expert insights into various medical colleges, their admission requirements, fee structures, and state-wise competition.

➢ Guide students in selecting the right medical colleges based on their academic performance, budget, and career goals.

➢ Assist students in navigating our Hello Mentor portal for comprehensive data analysis on medical admissions.

• Client Relationship Management

➢ Build strong, long-term relationships with students and parents by offering continuous support and engagement.

➢ Conduct follow-ups to track student progress, provide timely updates on counselling procedures, and ensure they stay on the right path.

➢ Address client concerns with empathy and professionalism, providing solutions that align with their aspirations.

• Admission & Counselling Process Support

➢ Stay updated on MCC, state Counselling processes and international Medical Education pathways (such as the USA, UK, and Europe).

➢ Guide students on document verification, registration, seat allotment and reporting procedures. ➢ Assist students in understanding key deadlines, Counselling rounds, and post-admission formalities.

• Webinars & Educational Workshops

➢ Conduct interactive webinars, seminars and workshops to educate students on various aspects of medical admissions.

➢ Represent Hello Mentor at medical expos, online events, and knowledge-sharing sessions.

➢ Collaborate with guest speakers, industry experts, and top-ranking students to create impactful learning experiences.

Key Requirements:

Education: Bachelor’s or Master’s degree in Science, Business Administration, Communications or a related field. (Experience in education consulting or medical counselling is a plus!)

Skills & Attributes:

• Strong expertise in medical admissions Counselling and career guidance.

• Excellent communication and interpersonal skills with the ability to connect with students and parents.

• A problem-solving mindset with a passion for mentorship and student success.

• Proficiency in using CRM software, data analysis tools, and digital communication platforms.

• A proactive and empathetic approach to student Counselling.

Experience: 1-3 years of experience in Student Counselling, Medical education consultancy or career mentorship. (Experience in medical admissions guidance is preferred.) Freshers with a passion for customer service are also welcome!

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., EXZELLENZ CAREER SHAPERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 10 Client Relationship Manager at EXZELLENZ CAREER SHAPERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.