Client Relationship Manager

Role Overview:

As a Brand Solution Strategist, you will play a pivotal role in bridging the gap between client needs and agency deliverables, driving strategic thinking, creativity, and measurable solutions for brands. This role demands a proactive approach to understanding the client’s business, crafting insightful strategies, and ensuring seamless execution of campaigns to meet business objectives.

Key Responsibilities:

Strategic Consultation & Brand Solutions:

·       Collaborate closely with clients to understand their business challenges, marketing objectives, and audience insights.

·       Develop strategic, data-driven solutions that align with client goals, ensuring ideas resonate with brand identity and market demands.

·       Proactively identify new growth opportunities for clients by presenting disruptive and innovative ideas that differentiate their brand.

Proactive & Disruptive Idea Generation:

·       Stay ahead of trends, emerging technologies, and cultural insights to craft forward-thinking campaigns and strategies.

·       Continuously develop and pitch proactive, bold, and disruptive concepts that help clients stand out in competitive markets.

·       Challenge conventional thinking and bring fresh perspectives to campaign ideation and brand storytelling.

Brief Development & Idea Translation:

·       Translate client requirements into clear, actionable briefs for internal teams, ensuring alignment with creative and media objectives.

·       Ensure all campaigns and strategies remain faithful to the brief while delivering measurable impact and innovative solutions.

Campaign Management:

·       Oversee the end-to-end execution of campaigns, from ideation to delivery, ensuring timelines, budgets, and objectives are met.

·       Monitor project milestones, resolve bottlenecks, and facilitate collaboration among creative, media, and production teams.

Client Relationship & Brand Building:

·       Act as the single point of contact for clients, fostering strong relationships through consistent communication, trust-building, and problem-solving.

·       Provide regular updates, performance reports, and presentations that showcase the value delivered to clients.

·       Anticipate client needs and proactively offer strategic solutions before challenges arise.

Insights & Analytics:

·       Analyze market trends, competitor activity, and consumer insights to develop innovative and forward-thinking brand strategies.

·       Use performance data to fine-tune campaigns, ensuring continuous improvement and tangible results.

Team Collaboration & Mentoring:

·       Work collaboratively with creative, design, and media teams to ensure strategy alignment across all outputs.

·       Inspire and mentor junior team members to think strategically and approach challenges with creativity.

Required Skills & Experience:

·       Education: Graduate/Postgraduate in Marketing, Advertising, or Business. (preferred)

·       Experience: Minimum 1-2 years in client servicing, account management, or strategy roles in an advertising/marketing agency. (mandatory)

·       Strategic Mindset: Ability to identify brand challenges and create impactful solutions.

·       Strong Communication: Impeccable spoken and written English with the ability to present ideas convincingly.

·       Analytical Ability: Proficient in interpreting data and insights to craft brand solutions.

·       Project Management: Exceptional organizational skills with experience in managing multiple projects simultaneously.

·       Negotiation & Problem Solving: Skilled in negotiations, conflict resolution, and client relationship management.

·       Tech-Savvy: Familiarity with digital platforms, market tools, and analytics dashboards is a plus.

What We Offer:

·       Exposure to top-tier clients and innovative projects.

·       A dynamic and creative work environment.

·       Opportunities for professional growth and leadership development.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Post Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., POSTCARD INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at POSTCARD INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.