Client Relationship Manager

Position: Client Relationship Manager

Location: Goregaon East

Compensation: 1.80LPA To 2.16LPA

Contact Number: 9372437985

Female candidates apply for this position only.

Email ID: jyotiyadavvflex@gmail.com

Objective:

The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.

Responsibilities:

- Proactively engage with clients to understand their needs and objectives.

- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.

- Develop and implement strategies to enhance client satisfaction and loyalty.

- Collaborate with internal teams to ensure timely and successful delivery of products or services.

- Identify opportunities for upselling or cross-selling additional products or services.

- Conduct regular check-ins to assess client satisfaction and gather feedback.

- Resolve issues and conflicts to maintain positive client relationships.

Communication:

- Communicate clearly and effectively with clients through various channels.

- Prepare and present reports on client account status professionally and concisely.

Client Acquisition:

- Identify and pursue opportunities to expand the client base.

- Collaborate with the sales team to generate new business.

Requirements:

- Proven experience as a Client Relationship Manager or similar role.

- Strong communication and interpersonal skills.

- Ability to build and maintain client relationships.

- Excellent problem-solving and negotiation abilities.

- In-depth knowledge of the industry and market trends.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or a related field.

- Relevant certifications or additional training is a plus.

Metrics and Targets:

- Meet or exceed client retention and satisfaction goals.

- Achieve upselling and cross-selling targets.

- Maintain accurate records of client interactions and transactions.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., VERTEX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at VERTEX
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.