Collection Executive

8,000 - 19,000 /month*

Alpha Delving

H Block Sector-63 Noida, Noida

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

New

Verified

40 Openings

* Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Key Responsibilities:
Contact customers via phone to collect outstanding payments for loans or services.
Manage a portfolio of accounts to ensure timely payment and recovery of overdue amounts.
Negotiate payment arrangements and schedules with customers while adhering to company policies.
Maintain accurate records of all communications and payment plans in the CRM system.
Achieve monthly recovery targets set by the management.
Provide excellent customer service to resolve queries or concerns related to overdue payments.
Escalate unresolved cases to the relevant team as per company guidelines.
Qualifications:
Minimum Experience: 6 months in collection/recovery (mandatory).
Strong communication and negotiation skills.
Ability to handle challenging situations with a customer-centric approach.
Familiarity with basic computer operations and CRM systems is preferred.
Compensation:
Salary: ₹8,000 – ₹14,000 per month (based on experience).
Incentives: Performance-based incentives for achieving and exceeding targets.
Why Join Us?
Opportunity to earn competitive incentives.
Professional growth and skill development.
Work with a dynamic and supportive team.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Collection Executive job

What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., ALPHA DELVING.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 40 Collection Executive at ALPHA DELVING
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has Rotational Shift.