We are looking for an enthusiastic and dedicated Collection Caller to become a valuable part of our team for Bhavani Business Solutions based in Mumbai, located at Kalyan (West). The role offers ₹13000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to loans collection. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Outbound & Inbound calls to customer and collect debt payments online
Obtain customer information and update the database during each call
Job Requirements:
We are seeking candidates with 0.5 - 4 years of experience in customer service or telecalling, who are proficient in Hindi, Marathi. The role involves to collect loans payment online with customers . A 10th Pass is required, and candidates must be open to working 6 days working during the Day shift.