Collection Executive

Responsibilities:

• Make outbound calls to customers to collect outstanding debts, negotiate payment plans,

and resolve customer complaints.

• Utilize persuasive communication techniques to negotiate payment arrangements and

settlements.

• Build rapport with customers to understand their financial situation and provide solutions to

help them pay their debts.

• Respond to customer inquiries and complaints in a professional and courteous manner.

• Collect outstanding debts from customers, ensuring that all payments are processed

accurately and efficiently.

• Negotiate payment plans and settlements with customers, ensuring that all agreements are

documented and approved.

• Accurately enter customer information, payment plans, and settlements into the company's

database.

• Maintain accurate and up-to-date records of customer interactions and payment history.

Key Requirements:

• Bachelor's degree in a related field

• Minimum 2+ year of experience in collections, customer service, or a related field.

• Experience in auto loan collections or debt collection will be added advantage.

• Knowledge of auto loan products and services is a plus.

• Excellent communication and negotiation skills.

• Strong problem-solving and analytical skills.

• Ability to work in a fast-paced and dynamic environment.

• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., HEADSUP HR SOLUTION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 5 Collection Executive at HEADSUP HR SOLUTION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.