We are seeking a motivated and professional collection executive to join our team for MANNAT DEBT MANAGEMENT SERVICES. The role offers in hand attractive salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Maintain accurate records of customer interactions and follow-ups.
Manage debt collection processes from start to finish, ensuring timely recovery of outstanding amounts.
Conduct skip tracing activities to locate delinquent customers and negotiate payment plans or settlements.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction,and collection