With a requirement tellecaller for the calling position, this exciting opportunity is for Matrix Solutions based in New Delhi and located in Sanagam Vihar. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to IT Company. The role offers an attractive in-hand salary of 10k to 15k and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes freshers who are eager to learn and grow in the customer Support field. The candidate should have good communication skills and be proficient in customer. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th and the candidate should be comfortable working 6 day during the day shift.