Counsellor

18,000 - 25,000 /month

Susa Nuts Private Limited

Giaspura, Ludhiana

2 - 6 years Experience in Customer Support / TeleCaller

New

Verified

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Attend walk-ins and Handling client interactions, customer query in terms of the queries related to Study Abroad / Immigration / Business Visa /Tourist Visa/ Investor Visa solutions for Canada, Australia, NZ, USA etc.

Provide professional Guidance in Counseling, Registration, Admissions, Case study and Evaluating the eligibility of the prospect ensuring zero client dissatisfaction.

Participate in Company Seminars and other events for promotion activities.

Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.

Review ongoing cases and new legislations and accordingly advice clients

Must have minimum of 3 years work experience in Case Filing, Lodging Visa Application, Tracking the progress & process of Student Visa / PR-TR applications for different countries.

Capable of preparing MIS reports as required by Management.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be All Education levels and above with 2 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ludhiana.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., SUSA NUTS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 1 Counsellor at SUSA NUTS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Day Shift.